Privacy Policy

1. Information We Collect

Contact Form

If you use our contact form, we receive:

• Your name
• Your email address
• Your message

This information is collected only to respond to your inquiry.

Analytics

Our website uses Google Analytics to understand general usage trends such as:

• Pages visited
• Time spent on the site
• Device and browser type
• Approximate location (city-level)

This data is anonymous and does not identify you personally.

Chatbot AI Agent

Our website includes a Jotform AI chatbot to assist with general questions. When you use it, basic interaction data may be processed, such as:

• Messages you type
• Chat timestamps
• General usage patterns

This data is handled securely by Jotform and is used only to improve the chat experience. The AI chatbot is provided only for general assistance. It may occasionally give incomplete or incorrect responses. It should not be used for medical advice, diagnosis, or treatment.

2. How We Use Your Information

We use the information you provide to:

• Respond to your questions
• Help you with appointment-related queries
• Improve our website and patient experience

We do not use your information for marketing, advertising, or profiling.

3. How Your Information Is Processed

• Messages sent through the contact form are processed securely by Formspree, a third-party form handling service.
• Analytics data is processed by Google Analytics.

Both services follow industry-standard security practices.

4. What We Do Not Do

We do not:

• Store or create patient accounts
• Collect medical records through the website
• Share or sell your personal information
• Run ads or trackers for advertising
• Use cookies for targeted marketing

5. Data Retention

Form submissions are stored only as long as needed to respond to you.

Analytics data is stored by Google based on their retention settings.

6. Your Choices

You may:

• Choose not to submit the contact form
• Call us directly instead of using the website
• Use browser settings or extensions to block analytics scripts
• Choose not to use the AI chatbot